Nature of EntelePay Services
EntelePay is a technical implementation service operated by TVK Labs & Technologies under the KRON Payment Systems umbrella. EntelePay is not a bank, money services business, payment processor, exchange, broker-dealer, custodian, wallet provider, or licensed financial institution. We do not hold customer funds, process payments on our own behalf, or take custody of digital assets.
Payment technologies, processors, gateways, custodians, and related services referenced or configured through EntelePay are provided by independent third parties. Those providers operate under their own terms, privacy policies, compliance programs, and eligibility criteria. EntelePay does not control, guarantee, or assume responsibility for third-party services.
Scope
This Privacy Policy describes how EntelePay handles personal information when you visit our website, submit an assessment or contact form, communicate with us, or engage our implementation services.
This policy applies to information processed by EntelePay as a service provider. Third-party payment providers, hosting platforms, and analytics tools (if enabled) maintain separate privacy practices.
Information We Collect
We may collect the following categories of information:
- Identity and contact details (name, business email, company name, website)
- Business information (jurisdiction, operating countries, products, payment methods, transaction volumes)
- Communications (messages, assessment responses, support correspondence)
- Technical data (IP address, browser type, device information, server logs)
- Project configuration details shared during an engagement (non-production credentials should be used where possible)
How We Use Information
We use personal information to:
- Respond to inquiries and assessment requests
- Evaluate compatibility with third-party payment technologies
- Scope, deliver, and support implementation projects
- Maintain website security and prevent abuse
- Comply with applicable legal obligations
- Improve our services and documentation
Legal Bases (where applicable)
Where data protection laws require a legal basis, we rely on legitimate interests in operating and improving our services, performing contracts, obtaining consent where required, and complying with legal obligations.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, manage ongoing client relationships, resolve disputes, and meet legal retention requirements. Assessment submissions are typically retained for a limited period unless a project proceeds.
Security
We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure. Never share private keys, seed phrases, or production credentials through unsecured channels or assessment forms.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to lodge a complaint with a supervisory authority. Contact us to exercise applicable rights.
International Transfers
Information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.
Children
Our services are directed at businesses and are not intended for individuals under 18 years of age.
No Legal or Tax Advice
Information on this website and in our deliverables is for general informational purposes only. EntelePay does not provide legal, tax, accounting, investment, or regulatory advice. You should consult qualified professionals regarding compliance, licensing, tax treatment, and other legal matters applicable to your business.
Contact
Questions about these policies may be directed to hello@entelepay.com. Security-related reports should be sent to security@entelepay.com.
Draft Notice
Draft for professional legal review before publication. These documents are working drafts and should be reviewed by qualified legal counsel before reliance or publication. Placeholders for governing law, registered address, and data controller details must be completed once the operating entity is finalized.